Support...

Retail ERP cares for its customers and provides customers for software products Retail ERP and Retail ERP PRO. Based on your needs and requirement please select the appropriate method of communication and contact our representative at nearest office / Channel Partners.


Onsite Support
Know about the onsite support facilities that we offer more..

Phone & Fax Support
Discuss your problem with our support personnel more..

Email Support
Send mail to your nearest regional office more..

 

 

Onsite Support:


This page lists the various on site support facilities provided by us.

Installation
We provide the facility of onsite installation of Retail ERP software. For details contact our regional office nearest to you.

Training
We provide training of Retail ERP software. The objective of such training sessions is to make the customer proficient in using the software. For details about applicable conditions, contact our regional office nearest to you.

Trouble shooting
We provide solutions to problems which are not solved by other support facilities by visiting customer's site.

We offer two types of services:
Normal Response: Provided on availability.
Accelerated Response: Provided within 24 hours.
The services are chargeable. For details contact our regional office nearest to you.

 

 

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Phone & Fax Support:


The Phone/ Fax numbers of all our Offices / Channel Partners have been listed in this page.

Mumbai Phone: Dir: +91-22-32402636 / 28316049/34/35/36
Fax: +91-22-28382645
   
Pune Phone: +91-20-24459334, 24431616
 
   
Ahmednagar Phone: +91-241-2429716
   
Bangalore Mobile: +91-09448511136
   
Guwahati Phone: +91-3842-242889, 242853, 260007
   
Satara Phone: +91-2162-237947
   

 

 

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Email Support:

This page lists the email addresses of all our offices to enable you to mail your problem to the nearest office.
We need the following information to process your request for support through
E-mail:

  • Company Name
  • Address
  • Single/Multi user
  • Problem Description

Send the mail to your nearest office of Retail ERP Pvt. Ltd.

Mumbai support@retailerp.com
   
Pune support-pune@retailerp.com
   
Satara support-satara@retailerp.com
   
Ahmednagar support-ahmednagar@retailerp.com
   
Bangalore support-banglore@retailerp.com
   
Guwahati support-guwahati@retailerp.com

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Contact Retail ERP Pvt Ltd today!

Samruddhi Venture Park, 4th Floor,
Central MIDC Rd., Andheri(E),
Mumbai-400 093.
Dir: +91-22-32402636 / 28316049
Fax: +91-22-28382645
email us : sales@retailerp.com

Implement Retail ERP in your retail store and Let us computerize the Retail World ! Home
 

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